Support

We're here to help.

Whether you're just getting started or rolling Haven out across your team, help is never far away. Browse the answers below or reach our team directly.

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Find answers fast

Most questions have a quick answer. Start with these self-serve resources.

Getting started

New to Haven? Add it to Chrome in a couple of clicks and see how site verification works as you browse.

Install Haven →

Browse FAQs

Quick answers to the questions we hear most — from installing Haven to keeping your data private.

Read the FAQs →

Guides & documentation

Coming soon

A full knowledge base with step-by-step guides is on the way. In the meantime, our team is happy to help.

Still need a hand?

Reach a real person on the Haven team — we're glad to help.

Email our team

Have a question or need a hand? Send us a message and we'll get back to you, usually within one business day.

Contact us →

Report an issue

Spotted a bug or something that doesn't look right? Send us the details so we can take a look.

Report an issue →

Want Haven to verify a site it doesn't recognize yet? Request a site.

For teams & MSPs

Priority support for Haven Business

Haven for Business and MSP partners get priority support and hands-on onboarding. If you're evaluating Haven for your organization or rolling it out to clients, we'll make sure you have everything you need.

Answers to Your Questions

A few of the things people ask us most. Can't find what you need? We're an email away.

Contact us
Yes. Haven's core protection — real-time link checking and site verification — is completely free, with no account required to get started. Haven for Business adds team management and priority support.
Haven is a free Chrome extension. Add it from the Chrome Web Store and it starts protecting you right away — no setup needed.
Haven works as a Chrome extension on desktop, and there's a dedicated Haven desktop app as well. More platforms are on the way.
No. Haven verifies sites and links without tracking you or selling your data. You can read the details in our privacy policy.
You can ask us to add it. Use the request a site form and we'll review it for verification.
Email us at support@starthaven.com and we'll help you sort it out. Haven for Business and MSP partners receive priority support.
Yes. Haven for Business is built for teams and managed service providers, with central management and hands-on onboarding.